FAQ
Frequently Asked Questions
Find answers to common questions about CalorEase and how our AI-powered calorie tracking can help you achieve your health goals.
Getting Started
General Questions
Learn more about CalorEase and how it works.
What is CalorEase?
CalorEase is an AI-powered calorie tracking app that uses advanced computer vision and voice recognition to make food logging effortless and accurate. Simply take a photo or speak what you ate, and our AI handles the rest.
How accurate is the AI food recognition?
Our AI food recognition achieves 95%+ accuracy in identifying foods and estimating portions. The system has been trained on millions of food images and continues to improve with each use.
Do I need an internet connection to use CalorEase?
While CalorEase works best with an internet connection for AI processing, you can log foods offline and they will sync when you reconnect. Basic features like manual entry work without internet.
Is CalorEase free to use?
CalorEase offers a free trial period. After that, we have affordable subscription plans starting at $9.99/month with no ads and full access to all AI features.
What devices does CalorEase support?
CalorEase is available for both iOS and Android devices. We also offer a web version for desktop users who want to track their nutrition on their computer.
Can CalorEase track exercise and workouts?
Yes! CalorEase includes comprehensive exercise tracking with a database of activities and the ability to log custom workouts. It automatically calculates calories burned based on your profile.
Technology
AI Features
Learn about our advanced AI capabilities.
How does the AI food scanner work?
Our AI uses advanced computer vision to analyze food images, identifying ingredients, cooking methods, and portion sizes. It compares your photo against millions of food images to provide accurate nutritional information.
What can I say with voice input?
You can speak naturally about what you ate. For example: "I had a grilled chicken breast with steamed broccoli" or "Breakfast was two eggs, bacon, and toast." Our AI understands context and cooking methods.
Can the AI recognize restaurant foods?
Yes! CalorEase can identify foods from popular restaurants and fast-food chains. It recognizes brand-specific items and provides accurate nutritional information for menu items.
What if the AI gets something wrong?
You can easily correct any AI suggestions with a simple tap. The app learns from corrections to improve accuracy. You can also manually adjust portions or switch to similar foods.
Does the AI work with international foods?
Absolutely! Our AI has been trained on cuisines from around the world, including Asian, European, Latin American, and Middle Eastern dishes. It recognizes regional specialties and ethnic foods.
Health Goals
Health & Nutrition
Questions about tracking your health and nutrition goals.
How does CalorEase calculate my daily calorie needs?
CalorEase uses your age, gender, height, weight, and activity level to calculate your BMR (Basal Metabolic Rate) and total daily energy expenditure. This provides personalized calorie goals for weight loss, maintenance, or gain.
Can CalorEase help with specific diets like keto or vegan?
Yes! CalorEase supports various dietary preferences and restrictions. You can set goals for macronutrients (carbs, protein, fat) and track specific nutrients important for your chosen diet.
How does BMI and BMR tracking work?
CalorEase automatically calculates and tracks your BMI (Body Mass Index) and BMR (Basal Metabolic Rate) based on your profile. It shows trends over time and adjusts your calorie goals as your weight changes.
Can I track water intake and other nutrients?
Yes! CalorEase tracks water intake, vitamins, minerals, fiber, and other important nutrients. You get a complete picture of your nutritional intake, not just calories.
Is CalorEase suitable for people with diabetes?
CalorEase can be helpful for diabetes management by tracking carbohydrates and blood sugar impact of foods. However, always consult with your healthcare provider for personalized medical advice.
Privacy & Security
Account & Privacy
Information about your account and data privacy.
Is my health data secure?
Yes! CalorEase uses industry-standard encryption to protect your data. We never sell your personal information and you can delete your account and data at any time.
Can I export my data?
Absolutely! You can export your food logs, weight history, and other data in standard formats (CSV, PDF) at any time. Your data belongs to you.
How do I cancel my subscription?
You can cancel your subscription anytime through your app store account settings or by contacting our support team. There are no cancellation fees or penalties.
Can I use CalorEase on multiple devices?
Yes! Your CalorEase account syncs across all your devices. Log food on your phone and view reports on your tablet or computer - everything stays in sync.
What happens if I forget my password?
You can reset your password using the "Forgot Password" link on the login screen. We'll send you a secure reset link via email to regain access to your account.
Still Have Questions?
Our support team is here to help! Download CalorEase today or contact us for personalized assistance.